Privacy policy

What we collect

Account details (name, email, phone, country and the area you choose), the location you pin on the map, the requests you post, messages, booking and payment records, and reviews.

For providers, identity and qualification documents, services, coverage area and payout account details (we store only the last four digits of your account number or IBAN).

How we use it

To run the marketplace: match requests to providers, process payments and payouts, keep records for support and disputes, prevent fraud, and improve the service.

Who sees what

Providers see your first name and an approximate area (about 1 km) before booking. Your exact location and full address is shared only with the provider you book and pay.

Identity documents are visible only to authorised Taskifix staff. Messages are visible to the two people in the conversation and to support staff handling a case.

Your rights

You can ask for a copy of your data, ask us to correct it, or ask us to delete your account, subject to records we must keep by law. Depending on where you live, you may have further rights under local data protection law. Contact help@taskifix.com.

Retention and security

We keep booking, payment and audit records for as long as the law requires. Data is encrypted in transit and access is limited by role. Your data may be processed in countries other than your own, with safeguards in place.